ET398 Powers Intelligent Dispatch and Safer Public Operations

▪ Background
Public service departments are responsible for daily patrols, emergency response, and field operations. As operations become more complex and personnel are deployed across wider areas, traditional communication tools struggle to support efficient coordination and real-time command.

▪ Challenges

The customer required real-time visibility of personnel, tasks, and field activities to improve dispatch efficiency and response speed. Digitalized patrol management, location tracking, and operational records were also essential.

▪ Solution

The EEVIN ET398, integrated with an intelligent dispatch platform, delivers voice communication, GPS tracking, video reporting, and NFC patrol management in one solution, enabling centralized command and efficient operations.

▪ Benefits

Real-time communication and visualized dispatch improve coordination and emergency response efficiency. GPS tracking and NFC patrol functions enhance workforce management, helping build a smarter and more efficient public service operation system.