EV688 & EP30 Improve Hotel Service Efficiency and Security Management in the Maldives

▪ Background

• A resort hotel in the Maldives needed a more efficient way to manage daily operations across housekeeping, security, and guest services while improving service traceability.

▪ Challenges

• Improve communication and task coordination across departments.

• Reduce disputes related to room service and lost items.

• Ensure employee safety and simplify patrol management.

▪ Solution

• The hotel deployed EV688 LTE PoC Radios and EP30 wearable cameras.

• Staff record room service activities with EP30, while EV688 provides instant communication, task dispatch, GPS tracking, NFC check-ins, and emergency alerts. Recorded videos are automatically uploaded and stored for review.

▪ Benefits

• Video records help reduce customer disputes.

• Faster communication improves service efficiency.

• Real-time visibility enhances staff management.

• GPS and emergency alerts improve employee safety.